Our dispatchers and customer service representatives take incoming calls from our customers, schedule our technicians and plumbers to resolve the customers’ issues. They pay particular attention to efficient scheduling, assignment of manpower, ensuring contractual schedules are met and matching skill sets with the work needing to be performed. There is abundant communication with both our customers and our team, and the ability to juggle multiple needs and changing situations is a must.

• Customer Service Representatives

• Service Dispatchers